Frequently Asked Questions ,
1. What is Roadcoally?
Roadcoally is an on-demand delivery network that lets anyone nearby deliver what you need — fast. Whether it’s your forgotten keys, medicine, or something you need from across town, Roadcoally connects you to local drivers ready to help in minutes.
2. How does Roadcoally work?
Simply request a delivery through the website, and a verified driver nearby will accept your request. You can track your item in real-time until it reaches its destination.
3. What can I send or receive with Roadcoally?
Almost anything small enough to fit safely in a car — from groceries and packages to personal items or forgotten belongings. For safety reasons, we don’t allow illegal, perishable, or hazardous items.
4. How fast can I get something delivered?
Most deliveries are picked up and dropped off within minutes, depending on distance and driver availability in your area.
5. Is Roadcoally available in my area?
We’re currently expanding city by city. You can check availability by coming back on our website overtime for the meantime roadcoally is only within palm beach.
6. Who are the drivers?
Drivers are everyday people in your community who’ve passed identity verification and background checks. They use their own vehicles and are rated by customers after each delivery.
7. How do payments work?
Payments are handled securely through the website. You’ll see the price upfront — no hidden fees. Drivers are paid instantly after completing your delivery.
8. Can I become a Roadcoally driver?
Yes! If you have a valid driver’s license, a reliable vehicle, and want to earn money helping people locally, you can apply directly on our “Contact” page.
9. What if something goes wrong during delivery?
Our support team is here 24/7. If an issue occurs, you can report it directly through the app, and we’ll resolve it quickly.
10. Why choose Roadcoally?
Because it’s not just delivery — it’s connection. Roadcoally turns your neighborhood into a network of helpers, moving life forward faster and easier than ever.
11. Is Roadcoally safe to use?
Yes. Every driver is verified, tracked during deliveries, and rated after each trip. Payments and communications are handled securely through our platform .
12. How do I track my delivery?
Once a driver accepts your request, you’ll see live GPS tracking from pickup to drop-off via your phone number. all the way when your item is picked up, on the way, and delivered.
13. Can I schedule a delivery in advance?
Yes. You can schedule deliveries for later the same day or up to a few days ahead. Perfect for planned drop-offs or sending items while you’re away just contact us.
14. What are Roadcoally’s delivery hours?
Delivery hours depend on local driver availability, we operate with 24-hour coverage within our delivery zones.
15. What if I need to cancel a delivery?
You can cancel anytime just be sure to instantly contact us immediately before a driver picks up your item. If it’s already been picked up, cancellation fees may apply to compensate the driver for their time.
16. How is pricing calculated?
Pricing is based on distance, item size, and urgency. You’ll always see the total cost upfront before confirming — no hidden fees or surprises.
17. Can businesses use Roadcoally for deliveries?
Yes! Businesses can send packages, documents, ,supplies or products directly to customers through Roadcoally. We also offer bulk delivery and partner options for recurring needs you can talk with us here to make it possible.
18. Does Roadcoally deliver across cities or states?
Currently, Roadcoally focuses on local same-day deliveries only within our zones focused in palm beach county, but long-distance options are coming soon. You will be able to sign up for updates on our expansion areas soon so stay tuned.
19. What happens if no driver accepts my delivery?
If no one accepts right away, your request stays active for a short time while nearby drivers are notified. If none are available, you’ll be refunded immediately please not these refunds make take a few business days from our Stripe partners if there’s any issues don’t hesitate to contact us we are here for you.
20. How do I contact Roadcoally support?
You can reach us directly through the Contact Page on our website . Our team is almost available 24/7 for delivery issues, driver support, or general questions.